SkyGlue supports Google Universal Analytics (GUA). The following steps are needed to setup SkyGlue with Google Universal Analytics:

1. Set up a custom dimension.
SkyGlue uses custom variable 5 to store visitor IDs in regular GA. Unlike regular GA, GUA replaces custom variables with custom dimensions. GUA allows a maximum of 20 custom dimensions. To use a custom dimension, you need to set it up in your Google Analytics account.

This link describes how to set up custom dimensions in Google Universal Analytics.

Log into your Google Analytics account, click on “Admin”, pick the desired account and the desired property, then click on “Custom Dimensions” under “Custom Definitions”.

Click the “New Custom Dimension” button. Under “Add Custom Dimension”, make sure you set the scope to “user” and “Active” is checked. You can give a meaningful name for the dimension, e.g.  “CD1_SkyGlueUserId“.

Click “Create”. GUA will create a custom dimension at your next available slot, e.g. . index #1. The next screen shows the example code for using the new custom dimension. You can ignore those example code since SkyGlue will automatically set them up on your website. Click “Done” to finish the setup.

Now you can find the new custom dimension you created in the Custom Dimension list.

2. Please note down the index number (e.g. “1”) of the custom dimension and send an email to support@skyglue.com with your account login name and this index number. We will set up your account as Google Universal Analytics.